Frequently Asked Questions
Yes. We have been active in Social Media services since 2010 and have thus gathered a wealth of experience. In all those years we have not had a single complaint regarding the deletion of a site – with more than a thousand clients! At times, we experienced a decrease of likes. Especially YouTube views of some videos had been deleted again. However, also in this matter we have had very stable numbers for some time now and always made up for losses accordingly. We are constantly taking the highest possible safety for your social media channels into consideration.
Yes. For us it is obvious that money should be refunded if an expected service cannot be provided. This is extremely rarely the case though. The same also goes if only a part of a service can be rendered. A proportional recompense would be issued in such a scenario. If in any instance you are unsatisfied with the quality of our service, we ask that you speak directly to us so that we can immediately examine the case in order to try and find a solution. Irrespective of the issue, we are always interested in discussion so that for all involved, working together is fair and pleasant.
Your benefit on working days: Your express order will be processed before any other normal orders. The increase will begin sooner despite the usually high amount of orders on weekdays. Express orders received up until 8:00 p.m. CET will be processed on the same day.
Your benefit on weekends and national holidays: Also on those days, the express delivery option ensures the timely processing of your order even though our team is not well-staffed. Express orders received up until 8:00 p.m. CET will be processed on the same day.
Worthwhile: The fee is 2.95 USD and applies only once per order.
No magic: Express orders are processed more quickly, however, the delivery time on the respective product page applies. Please also note that the increase begins within a few hours after processing for most, but not for all products.
We offer the following payment methods:
- PayPal
- Credit Card
- Sofort
- Bank Transfer
We do not accept Paysafecard.
We are legally obligated to include a full set of data in the invoice. To comply with the regulations, please send us a complete set of data. Once you have done that, we can carry out your order.
The verification of the service‘s success is the increased count on the Fansite of your video or channel. To avoid confusion, please do not order a comparable service for the same site from elsewhere.
- Political content (e.g. political parties or politicians)
- Illegal, anticonstitutional, violent, repulsive and adult content 

- Racism, fascism and speciesism
- Product ratings
- Competitions, votings, contests
- Gambling, betting
- Defamatory acts (e.g. negative comments or „dislikes“)
- Trading/stock exchange, crypto currencies, MLM/ network-marketing and similar
- Pharmaceuticals and armaments
- Upon consultation: religious content
We reserve the right to refuse other content.
For more information, please check our Terms & Conditions.
If you have any further questions, you can contact us through
Email: [email protected]: +49 30 74 690 791, Mo – Thu 9:30 – 18:00 CET, Fr 9:30 – 16:00
Live Chat: Mo – Thu 9:30 – 18:00 CET, Fr 9:30 – 16:00